Enhance Your Customer Interactions With Intelligent, Natural-Sounding AI Voice Bots Designed To Drive Growth.
Enhance Your Customer Interactions With Intelligent, Natural-Sounding AI Voice Bots Designed To Drive Growth.
Introduction
Marketing Transformers (“Marketing Transformers,” “we,” “us,” “our”) respects your privacy. This Privacy Policy (the “Privacy Policy”) describes how we collect, use, disclose, and protect your Personal Information (defined below) and how to exercise any rights you might have with respect to this information. This Privacy Policy governs information we collect through our website and mobile website (collectively, “Site”) and information we collect from you or third parties through any other means to provide our services or perform other business activities (collectively, “Services”).
This Privacy Policy applies only to data collected by Marketing Transformers through the Site and Services and does not apply to our privacy practices with regard to data we process on behalf of companies for whom we perform work (“Clients”). For information about the collection, use, and disclosure of your information by our Clients or by us on behalf of our Clients, please review the relevant Client’s privacy policy.
Please carefully read this Privacy Policy, which is part of our Terms of Use, before using our Site and/or Services. If you do not agree with the Terms of Use and/or this Privacy Policy, you must refrain from using our Site and/or Services. By accessing or using our Site and/or Services, you agree to our use of your information consistent with the Terms of Use and this Privacy Policy.
We occasionally update this Privacy Policy to reflect changes in our products and services and customer feedback, or if required by applicable laws. When we post changes, we revise the “last updated” date at the top of this statement. Your use of the Site is subject to the then-effective Privacy Policy.
When local laws and regulations require a higher level of protection for your Personal Information, they take precedence over this Privacy Policy. In addition, the specific requirements of this Privacy Policy apply only when local laws and regulations permit.
Personal Information
We may collect information that personally identifies, relates to, describes, or is capable of being associated with you (“Personal Information”), including:
Some of the Personal Information listed above may be considered Sensitive Personal Information under relevant privacy laws. This includes Marketing Transformers account login credentials. Each type of Sensitive Personal Information may overlap with a category of Personal Information listed above.
The type of Personal Information we collect about you may vary based on how you use our Sites and/or Services and your relationship with us.
Usage Data and Site Activity
We automatically collect information in connection with the actions you take on our Site (“Usage Data”). For example, each time you use our Site, we may collect the type of web browser you use, the type of device you use, your device ID, your operating system and version, your IP address, your internet service provider, the pages you view, referring and exit pages, the date and time of your visit, and the number of clicks to, from, and within our Sites, and the duration of your visits to our Site. Among other things, this data helps us estimate our audience size and usage patterns, recognize you when you return to our Site, store information about your preferences, customize our Site according to your interests, and speed up your searches. If the data we automatically collect is capable of being associated with you, directly or indirectly, we treat it as Personal Information under the categories of Identifiers or Internet or other electronic network information, as appropriate. If this information is not capable of being individually associated with you, we treat it as Usage Data.
Communication Recordings
We may record calls and retain the content of text messages, chat transcripts, or other written/electronic communications between you and us. By communicating with us, you consent to our recording and retention of communications.
From You
We collect information from you when you use the Site with or without registration, upon registration, and when you use our Services. You are not required to provide us your Personal Information; however, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Site or Services or we may not be able to fulfill your requested interaction. You are responsible for ensuring the accuracy of the information you submit to Marketing Transformers in connection with your use of the Site. You are also responsible for the use of your password and its use by anyone to whom you disclose it or who obtains it from you.
Third-Party Personal Information Sources
We may collect Personal Information from third-party data sources such as the Clients we serve.
Cookies & Other Automated Tools
Marketing Transformers uses third-party advertising and analytic services to help analyze how you use the Site. Marketing Transformers and these services use “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. Some of the information generated by the cookies about your use of the website (including IP address) is transmitted to service providers and used to evaluate your use of the Site and to compile statistical reports on website activity and audience data for Marketing Transformers. Additionally, these services can be used to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website. Google Analytics is one tool we use, and you can learn more by reviewing Google’s Privacy Policy.
You may choose to accept or decline cookies. Most web browsers automatically default to accept them, but you can modify your web browser setting to decline cookies. If you reject cookies by changing your browser settings, then be aware that this may disable some of the functionality on our website.
By registering and using the Services, you consent to Marketing Transformers sending you communications and marketing materials related to services or products provided to you by Marketing Transformers or that may otherwise be of interest to you, including services or products of our partners or third parties. You will have an opportunity to opt-out of receiving marketing communications by following the instructions provided in the communication.
Generally
We may use Personal Information for business purposes, such as to:
We use Sensitive Personal Information as follows:
We may also use Personal Information and/or Sensitive Personal Information as described to you at the point of collection, with your consent, or as otherwise required or permitted by applicable laws.
Service Providers
We may disclose your Personal Information to other businesses (“Service Providers”) to provide services to us or on our behalf. Categories of service providers we use include:
We require each Service Provider to use reasonable security measures appropriate to the nature of the information involved to protect your Personal Information from unauthorized access, use, or disclosure.
We disclose the following categories of personal information for a business purpose: Identifiers/Contact Information, Commercial information, Internet or other electronic network activity information, geolocation, visual and audio information, and inferences drawn from the above.
Third-Party Selling and Sharing
We do not sell or share (for targeted or cross-context behavioral advertising purposes) your Personal Information to other companies who do not provide services to us.
Other Third-Party Disclosures
We may occasionally disclose your Personal Information to Third Parties, for purposes such as:
Business Transfers
We may disclose Personal Information as part of a corporate business transaction, such as a merger, acquisition, joint venture, financing, or sale of company assets, including during the diligence process, or in the unlikely event of insolvency, bankruptcy, or receivership.
Aggregated and De-Identified Information
We may share information that has been aggregated or anonymized, such that it cannot reasonably be used to identify you, with third parties, service providers, or our affiliates for any purpose.
We maintain administrative, technical, and physical safeguards to protect the Personal Information we collect against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, despite our reasonable efforts, no electronic data transmission or storage of information can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us, and you use the Site and provide us with your information at your own risk.
Depending on your location and subject to applicable law, you may have the right to:
You may exercise your rights by contacting us as described below.
The Site and Services are not intended for or directed to children under 13. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete such information from our systems.
The Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites.
If you have any questions or comments about this Privacy Policy, your Personal Information, our use and disclosure practices, or your consent choices, please contact us.